Compliance Support

We understand that every country has its own regulatory requirements for information and communications. MOY empowers enterprises with expert compliance services to operate lawfully, minimise risk, and earn user trust across international markets.
In Global Messaging, Compliance Is Not Optional — It’s Essential. In the fields of SMS, voice, and rich media messaging, compliance determines whether your message is delivered, your account is blocked, or your business faces legal risks.
MOY offers comprehensive, professional, and systemised compliance support to help clients avoid regulatory pitfalls and ensure safe global communication.

Overview of Key Messaging Regulations by Country/Region

Countries/Regions	Relevant Regulations	Compliance Focuses
United States	TCPA	No unsolicited marketing; opt-out required
Canada	CASL	Clear consent, sender identity, opt-out link
European Union	GDPR	Explicit consent, purpose limitation, privacy protection
India	DLT	Mandatory pre-registration of sender ID and templates
Singapore	PDPA	Lawful purpose, encryption of sensitive data
Middle Eastern Countries	Local carrier + content censorship	Religious/political content bans, no unsolicited marketing
Others	Local regulators + blacklist policies	Frequency, time windows, and language compliance

Our Compliance Support Services

• Sensitive word filtering and keyword blocking (country-specific)
• Support for message template creation and approval workflows
• Built-in compliance audit rules with automatic alerts

• Regulatory briefings tailored to target markets
• Recommendations on sending strategy, frequency, and sender identity
• Sample frameworks for user consent collection and opt-out mechanisms

• Encrypted data transmission (TLS/HTTPS)
• IP whitelisting and access audit logging
• No retention or misuse of client business data

• DLT template registration proxy service in India
• Assistance with 10DLC registration and campaign approval in the U.S.
• Guidance on RCS and short link compliance protocols

Why MOY Is a Trusted Compliance Partner?

Global Regulatory Monitoring

In-house updates on worldwide telecom compliance to keep clients informed

Dedicated Compliance Team

One-on-one content advisory and implementation support

Built-in Platform Tools

Automated detection of sensitive content and high-risk templates

Carrier-Compliant Direct Routes

Secure, legal, and stable channel access

Experience with Cross-Border Clients

Proven track record resolving common pitfalls and industry challenges