Privacy Policy

Effective Date: June 18, 2025

Introduction

MOY Mobile Technology Co., Ltd. (“MOY Mobile”, “we”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal data when you use our international SMS, international voice, and related communication services.

Information We Collect

We may collect the following categories of data, including but not limited to:

Identity Information: Name, company name, title, contact details, etc.
Account Information: Username, email, phone number, login activity;
Communication Data: Sender and recipient numbers, message or call content (if applicable), time and status of transmission;
Technical Data: Device type, IP address, OS, browser, location (if authorized);
Billing Data: Payment history, invoicing details.

How We Use Your Information

We use your data for the following purposes:

To deliver and maintain our communication services;
To verify your identity and protect account security;
To comply with telecom regulations (e.g., content audits, user records);
To send service-related notifications;
To improve service quality and user experience;
To provide technical support and after-sales services;
To prevent fraud, misuse, and security threats.

Information Sharing and Disclosure

We do not sell your personal information. We may share it only in the following cases:

With telecom operators or service providers essential to service delivery;
When required by law or government authorities;
To enforce our Terms of Service or protect legal rights;
With your explicit consent or authorization.

Data Storage and Protection

All data is securely stored on industry-compliant servers with encryption and access control.

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Upon service termination or account deletion, we will delete or anonymize your personal data accordingly.

Your Rights

You have the following rights:

To access, correct, or delete your personal data;
To restrict or object to data processing;
To withdraw your consent (without affecting prior processing);
To file a complaint with a data protection authority.

Cookies and Tracking

Our website may use cookies or similar tracking technologies to enhance user experience. You may choose to disable cookies through your browser settings.

International Data Transfers

As a global service provider, your data may be transferred outside of China. We ensure such transfers comply with relevant data protection laws and apply adequate safeguards.

Policy Updates

We may update this Privacy Policy from time to time. In case of significant changes, we will notify you via email or on our platform.

If you have any questions regarding this policy or our data practices, please contact us at:
Company Name: MOY Mobile Technology Co., Ltd.
Email: support@moymobile.com