Cross-border E-commerce SMS Solution

Cross-border e-commerce businesses operate in highly fragmented global markets, where user verification, logistics communication, and marketing reach all face unique challenges. Email often underperforms, fraud risks increase across borders, and compliance differs by country.

Service Overview

MOY Mobile provides a secure, compliant, and globally scalable SMS solution designed specifically for the needs of cross-border merchants, independent e-commerce sites, and international marketplaces.

Industry Challenges

High demand for secure user verification

Rising fraud, bot registrations, and account takeovers require reliable real-time authentication.

Complex logistics and slow communication

Multi-node international shipping leads to customer anxiety and higher customer service costs.

Low email open rate and limited marketing channels

SMS achieves significantly higher engagement for promotions and notifications.

Compliance complexity across countries

Variations in template approval, signature rules, and content restrictions create operational barriers.

Solution Highlights

  • Supports 200+ countries and regions
  • High deliverability & low-latency routing
  • Smart retry mechanism ensures OTP success
  • Ideal for registration, login, payment authentication, and anti-fraud
  • Order confirmations, shipping updates, customs clearance, last-mile delivery
  • Multi-language templates
  • Integrates with Shopify / WooCommerce / ERP / OMS
  • Improves customer experience and reduces disputes
  • 95%+ open rate, ideal for global promotional campaigns
  • Customer segmentation, tags, automation, scheduling
  • A/B testing improves ROI
  • Built-in compliance tools for opt-out and local regulations
  • Automated checks for sensitive content
  • Smart adaptation to regional compliance rules
  • Signature, template, and enterprise verification management
  • Compliance advisory support
  • Clear RESTful API
  • SDKs for PHP / Python / Java / Node.js / Go
  • Detailed delivery reports (DLR)
  • Webhook support
  • Role-based access for teams

Use Cases

  • Abandoned cart recovery & purchase reminders
  • Two-factor authentication (2FA) for account security
  • Payment confirmation & risk alerts
  • Order creation, shipment, and delivery updates
  • Promotional campaigns & re-engagement
  • Abandoned cart recovery & purchase reminders

    • Why Choose MOY Mobile

    24/7 enterprise-level technical support

    Flexible pricing for businesses of all sizes

    Seamless integration with your existing tech stack

    Global high-delivery routing network

    Intelligent routing optimized for cross-border commerce

    End-to-end compliance & security

    Get Started

    Start with free credits and explore MOY Mobile’s full messaging capabilities.

    Try Now API Docs

    Ready to elevate Your Business With MOY Mobile?

    Contact us today to start your journey towards growth and innovation.

    Contact:

    [email protected]

    Address:
    • 2F, Building 3, Gangcheng Int’l Trade Center, Lane 855, Huanhu West Road, Lingang New Area, Shanghai FTZ, China
    • RM D07, 8/F, Kai Tak Fty Bldg, No. 99 King Fuk St, San Po Kong, Hong Kong