Terms of Service

Effective Date: June 18, 2025

  1. Acceptance of Terms

By accessing or using any of the services provided by MOY Mobile Technology Co., Ltd. (“MOY Mobile”, “we”, or “us”), including but not limited to our international SMS and voice services, you agree to be bound by these Terms of Service (“Terms”).

  1. Scope of Services

Our services include:

  • International SMS (A2P messaging) delivery
  • International voice call routing
  • API integration and platform access
  • Technical support and customization
  • Other telecom-related value-added services
  1. Account Registration and Security
  • You must register an account with accurate and complete information;
  • You are responsible for maintaining the security of your login credentials;
  • You are solely responsible for all activities under your account;
  • You must notify us immediately of any unauthorized access or breach.
  1. Compliance and User Responsibilities

You agree to:

  • Comply with applicable laws and regulations including telecom, anti-spam, and data protection laws;
  • Not use the services to send unauthorized promotions, scams, false information, or illegal content;
  • Not engage in harassment, fraud, or any activity that violates others’ rights;
  • Comply with message content and frequency regulations imposed by telecom operators or regulators.
  1. Fees and Payment
  • Usage exceeding quota or agreed limits may incur additional charges;
  • We reserve the right to suspend services for non-payment;
  • All fees are exclusive of taxes. You are responsible for applicable local taxes.
  1. Intellectual Property
  • All intellectual property related to the platform (UI, code, documents, trademarks) is owned by MOY Mobile or its licensors;
  • You are granted a limited, non-exclusive, non-transferable right to use the services;
  • You may not reverse engineer, replicate, resell, modify, or exploit our platform or API in any unauthorized way.
  1. Disclaimers
  • We strive to maintain reliable services but do not guarantee uninterrupted or error-free operation;
  • We are not liable for service interruptions due to force majeure events such as natural disasters, cyberattacks, regulatory changes, or carrier failures;
  • We are not responsible for any loss resulting from your misuse, misconfiguration, or violation of the Terms.
  1. Limitation of Liability

To the maximum extent permitted by law, our total liability for any damages arising from or related to the use or inability to use the services will not exceed the total amount paid by the customer to us in the last 30 calendar days.

  1. Termination and Suspension
  • We may suspend or terminate your service immediately if you violate these Terms;
  • You may request account cancellation at any time, subject to clearing outstanding payments;
  • Terminated accounts may lose access to the platform, and associated data may be deleted or restricted.
  1. Governing Law and Dispute Resolution
  • These Terms are governed by the laws of the People’s Republic of China;
  • Any dispute arising out of or in connection with the services shall first be resolved through amicable negotiation;
  • If negotiation fails, either party may bring the dispute to a competent court in Shanghai.
  1. Amendments

We reserve the right to amend these Terms at any time. Updated terms will be posted on our website or via system notifications. Continued use of the services after such updates constitutes acceptance of the changes.

  1. Contact Us

If you have any questions about these Terms, please contact us at:
Company Name: MOY Mobile Technology Co., Ltd.
Email: support@moymobile.com